Automate 45% of your customer support in 7 weeks

Automatically respond to frequent and time-consuming customer support requests with Botmind.  Use smart automation to reduce costs and improve customer satisfaction.

Automatically respond to your customer requests

📉 Reduce support costs

The virtual agent automates responses to frequent and time-consuming e-commerce requests and saves up to 60% in support ticket processing.

⚡ Real-time responses

The virtual agent is already programmed to detect and immediately answer more than a 100 frequent e-commerce related questions.

📈 Better peak season management

The virtual agent allows you to manage more easily and without extra cost during peak season in e-commerce.

With Botmind support take back control of your customer relationship

Our customers are no longer manually answering these questions

Integrate the virtual agent within all your tools

To integrate Botmind’s virtual agent, you can choose the Botmind widget as a standalone, or you can integrate Botmind into your existing customer relationship tool (for example: Zendesk, Freshdesk or Kiamo). In both cases, the virtual agent is able to understand incoming customer questions and answer them in an automatic and smart way. Your support agents can continue to work as usual, as there is no change in their processes. The only difference is that Botmind’s  virtual agent is active on the chat channel to handle all the low-value-added requests. Give each customer a personalized and fast response for a better customer experience.

E-merchants love Botmind, find out why

Orange Cameroun

How has Orange, Cameroon's leading telecom company, improved its customer experience in a colossal way?

Sena

How was Sena able to successfully automate the handling of 50% of its customer support inquiries despite the technical nature of its products?

Feed

How did Feed.co increase its customer satisfaction by 30% in just 3 months?

Orange Cameroun

How has Orange, Cameroon's leading telecom company, improved its customer experience in a colossal way?

Easy parapharmacie

made the virtual agent the preferred communication channel for its customers!