Articles, White Papers & News on Customer Relationship Automation

Articles written by our Botmind team.

Content co-authored and published by partners.

E-commerce rising: how to create customer loyalty?

Zendesk chat capabilities based on your licence (2021 new plans)

E-commerce logistics : The 9 elements to optimize your customer experience.

The best e-books about customer experience in 2020

E-commerce of tomorrow, will it be even more omnichannel?

2020’s best webinars and podcasts of the second quarter on customer experience and customer support.

Infography : the impact of Covid-19 on the e-commerce sector in France

4 tips to boost sales on your e-commerce site after the confinement

What are the changes to be foreseen to continue e-commerce activity after Covid-19?

How to increase the conversion rate of your e-commerce store by using live chat?

2020’s best customer experience and support events

5 reasons why your business should use a customer service software

Web Summit – Discover Station F startups @WebSummit

Top 10 chatbots built at Station F

White paper (FR) – Reduce customer support cost while improving customer satisfaction

Customer service secret weapon: Hybrid chatbot, success story