Make your Shopify the ultimate sales machine with automated customer conversations


Botmind gives you the opportunity to increase customer satisfaction by automating your customer support. With Botmind integration for Shopify, you will be able to increase your return on investment and customer experience with a unique hybrid chatbot solution.


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Make your Shopify the ultimate sales machine with automated customer conversations
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Easily automate 45% of your frequently asked and time consuming questions you receive


“Where is my order?”

Our virtual agent is able to connect to your tracking tools and CMS to fetch order statuses and send tracking links to your customers.

“I lost my password !”

Our virtual agent is able to provide issue tracking tips and resend directly password links to your customers.

“I received a broken item !”

Our virtual agent can prequalify support requests so that your team only needs to approve or not a refund request.

“I am looking for the latest products.”

Our virtual agent can fetch the products from a catalog and help the customers find what they are looking for.

“I want to change my delivery address.”

Our virtual agent can update a delivery address automatically if the parcel has not been sent yet.

“How does it fit? What is it made of?”

Our virtual agent can help your customers figure out what your products are made of.

Improve the performance and sales of your Shopify e-commerce.

The integration of Botmind on your Shopify allows you to boost the performance and sales of your store. The more efficient and personalized service provided by the customer support will lead to increased sales and satisfaction.

Improve the performance and sales of your Shopify e-commerce.

Supercharge your CMS Shopify with Botmind into Zendesk

Easy and optimized integration

As soon as you integrate Botmind’s hybrid chatbot into your Shopify, you’ll be able to select the topics you want to automate from over 90 time-consuming and frequently asked questions. Botmind will then communicate with your customers in a personalized way and allow your support team to focus more on higher added-value requests.

Easy and optimized integration

Want to know more about the integration process?

Connect your back office with Botmind

Botmind easily connects to your Shopify back office and is immediately operational to bring personalized answers to your customers. The API connections will enrich the automation possibilities and thus facilitate the process of solving customer support tickets.

Connect your back office with Botmind

Benefit from the fastest automation experience

By adding Botmind to your Shopify, you will be able to reduce the cost of customer support ticket resolution by 50%, increase the speed of customer support ticket resolution and increase the satisfaction rate by 26%.

Benefit from the fastest automation experience

Our happy customers


David Nget - Feed.co

Botmind upgrades our customer support productivity and reactivity with an high level of quality. A good team and good advices.

David Nget – Feed.co
Martin Tauber - Myjoliecandle.com

The Botmind solution is a simple to set up chatbot, at the right price that meets the expectations of 90% of today’s e-merchants.

Martin Tauber – Myjoliecandle.com
Julie Bedouch - Artsper.com

Thanks to Botmind my team is saving time and money. The integration was very simple (no need to be technical) and the result is amazing : 5 hours saved per agent per month !

Julie Bedouch – Artsper.com

With you from first sale to full scale! Supercharge your customer support now!!