2020’s Best Customer Experience and Support Events


Participating in conferences and events is one of the best ways to stay up to date with the latest developments in the sector that constantly evolving. Regarding those 2020 Customer Experience Events, you will learn from the industry’s top executives while connecting with customer experience professionals like you.


2020's Best Customer Experience and Support Events

We have hand-picked for you the “must-attend” customer experience events of 2020. Addressing a wide range of topics that customer experience professionals deal with on a daily basis, these are the best events for you to meet passionate specialists, network with other industry experts and grow your business.

 

NRF 2020 Retail’s Big Show

📅  New York, USA – On January 12, 13 & 14, 2020

It’s the event that kicks off the year. Discover the latest innovations and attend very rewarding conferences during these 3 days of the show.

 

GrowCommerce

📅 Queens, USA – On June 25, 2020

Join the most influential founders, marketers, tech providers and investors spanning every retail category – with unmissable insight from the pioneers, trendsetters, visionaries and booststrappers shaping the word of digital commerce.

 

CommerceNext 2020

📅  New York, USA – On July 28 and 29, 2020

With more than 100 speakers from leading and innovative companies, this exhibition is a must. Attend conferences led by inspiring and inspirational leaders.

 

eTail – The eCommerce & Omnichannel Conference

📅 Boston, USA – On August 11, 12 and 13, 2020

eTail is a three day conference designed to help you increase the profits from your business.
You’ll get action-packed stories, disruptive strategies, strategic conversations, and connections with top minds at America’s most successful retailers.

 

Alibaba Ecosystem Expo

📅 Melbourne, Australia – On August 21 and 22, 2020

With 150 exhibitors, this exhibition is an opportunity to connect Australia and New Zealand local brands and businesses to the growing market in China.

 

eTail – The eCommerce & Omnichannel Retail Conference

📅 Toronto, Canada – On August 24, 25 and 26 2020

eTail is a three day retreat designed to help you increase the profits from your business. You’ll get action-packed strategies and make connections with the top of mind’s at Canada’s most successful retailers.

 

Shoptalk

📅 Las Vegas, USA – On September 14, 15, 16 and 17, 2020

Shoptalk is where 8,000+ retail changemakers come together every year to create the future of retail. For 5 years, the event defined the industry’s digital community by bringing established retailers and brands together with direct-to-consumer and tech startups, large tech and Internet companies, venture capital investors, real estate developers, equity analysts, media and others.

 

Savant eCommerce London

📅 London, UK – On September 16 and 17, 2020

Savant eCommerce is a cross-industry event for all sectors, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, and entertainment. Savant eCommerce is the event for eCommerce experts and thought leaders who want to stay ahead of the latest trends and developments in eCommerce. Both pure-player and omnichannel retailers will be present, as well as B2B and B2C retailers.

 

Savant eCommerce Stockholm

📅 Stockholm, Sweden – On September 29 and 30, 2020

As Savant eCommerce London, this event  is a cross-industry event for all sectors, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, and entertainment. Savant eCommerce is the event for eCommerce experts and thought leaders who want to stay ahead of the latest trends and developments in eCommerce. Both pure-player and omnichannel retailers will be present, as well as B2B and B2C retailers.

 

eCommerce Expo

📅  London, UK – On September 30 and October 1, 2020

eCommerce Expo is the UK’s largest event dedicated exclusively to the eCommerce industry. More than 14,000 industry leaders and decision makers come to eCommerce Expo to improve their business. Focusing on customer acquisition, fidelisation and satisfaction eCommerce Expo addresses the key areas to get your business growing.

 

Savant Supply Chain Congress

📅 Amsterdam, Netherlands – On October 6 and 7, 2020

Savant Supply Chain is an event for supply chain, operations and/or logistics leaders at B2C retailers and brands.

 

Traffic and Conversion Summit 2020

📅  San Diego, USA – On December 15, 16 and 17, 2020

This exhibition has become a must for all companies in the sector to meet and exchange around e-commerce and its management. Participate in workshops, meet other specialists and develop your network at this major event.

These articles may interest you…