
July 2020 / 2020’s Best E-books about Customer Experience

June 2020 / E-commerce of tomorrow, will it be even more omnichannel?

June 2020 / 2020’s best webinars and podcasts of the second quarter on customer experience and customer support

May 2020 / Infography : the e-commerce sector in France during the Covid crisis

April 2020 / 4 tips to boost sales on your e-commerce site after the confinement

March 2020 / What are the changes to be foreseen to continue e-commerce activity after Covid-19?

February 2020 / How to increase the conversion rate of your e-commerce store by using live chat?

January 2020 / The best Customer Experience and Support Events of 2020

September 2019 / 5 Reasons Why Your Business Should Use Customer Service Software

March 2018 / Botmind – White paper (FR) – Reduce customer support cost while improving customer satisfaction

November 2018 / Web Summit – Article – Discover Station F startups @WebSummit

April 2018 / Station F – Article – Top 10 chatbots built at Station F

January 2018 / Botmind – Article – Customer service secret weapon: Hybrid chatbot, Artsper.com success story