White papers, News & Articles about customer service and live chat automation
Blog articles and whitepapers written by Botmind (in blue)
Content in collaboration with partners, published externally (in purple)
Event related content (in white)
July 2020 / 2020’s Best E-books about Customer Experience
June 2020 / E-commerce of tomorrow, will it be even more omnichannel?
June 2020 / 2020’s best webinars and podcasts of the second quarter on customer experience and customer support
May 2020 / Infography : the e-commerce sector in France during the Covid crisis
April 2020 / 4 tips to boost sales on your e-commerce site after the confinement
March 2020 / What are the changes to be foreseen to continue e-commerce activity after Covid-19?
February 2020 / How to increase the conversion rate of your e-commerce store by using live chat?
January 2020 / The best Customer Experience and Support Events of 2020
September 2019 / 5 Reasons Why Your Business Should Use Customer Service Software
March 2018 / Botmind – White paper (FR) – Reduce customer support cost while improving customer satisfaction
November 2018 / Web Summit – Article – Discover Station F startups @WebSummit
April 2018 / Station F – Article – Top 10 chatbots built at Station F
January 2018 / Botmind – Article – Customer service secret weapon: Hybrid chatbot, Artsper.com success story