Make your Magento eCommerce a high-performance sales machine by automating customer service


Our integration with Magento works across all channels. Botmind customer support automation offers you the opportunity to elevate your customer experience, through automation. As a result of this integration you are empowered to increase your ROI and your customer experience rate with the help of a self-learning hybrid chatbot.


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Make your Magento eCommerce a high-performance sales machine by automating customer service
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Easily automate 45% of your frequently asked and time consuming questions you receive


“Where is my order?”

Our virtual agent is able to connect to your tracking tools and CMS to fetch order statuses and send tracking links to your customers.

“I lost my password !”

Our virtual agent is able to provide issue tracking tips and resend directly password links to your customers.

“I received a broken item !”

Our virtual agent can prequalify support requests so that your team only needs to approve or not a refund request.

“I am looking for the latest products.”

Our virtual agent can fetch the products from a catalog and help the customers find what they are looking for.

“I want to change my delivery address.”

Our virtual agent can update a delivery address automatically if the parcel has not been sent yet.

“How does it fit? What is it made of?”

Our virtual agent can help your customers figure out what your products are made of.

Supercharge your CMS Magento into Zendesk

Seamless shopping experience on your Magento commerce

Commerce growth is fuelled by serving your customer’s needs and wherever they are. The personalized and more efficient customer service experience, offered by Botmind, allows the customer satisfaction rate to increase by 26% which in turn will increase your sales.

Seamless shopping experience on your Magento commerce

Connect and operate with confidence

Efficiency, automation, and access to data are required to compete in the modern commerce landscape. Botmind can easily be connected to your back office and give personalized responses to customers rapidly. API’s connections will enrich the context of automation and ease the process of resolving the customer’s tickets.

Connect and operate with confidence

Want to know more about the integration process?

A hybrid solution for all types of Magento eCommerce

With Magento Commerce, you’re supported by a global ecosystem of merchants, partners, and developers, who will bring your commerce vision to life. Botmind can easily be integrated in Magento and provide you with 90 pre-automated questions.

A hybrid solution for all types of Magento eCommerce

Give your customers the best experience possible

With Botmind, as a third-party service for Magento eCommerce, your customer support will be faster and more efficient. With this integration increase the speed of resolution by 4X and the customer satisfaction rate by more than 20%. And if you can’t make your customers happy, your competitors will.

Give your customers the best experience possible

Our happy customers


David Nget - Feed.co

Botmind upgrades our customer support productivity and reactivity with an high level of quality. A good team and good advices.

David Nget – Feed.co
Martin Tauber - Myjoliecandle.com

The Botmind solution is a simple to set up chatbot, at the right price that meets the expectations of 90% of today’s e-merchants.

Martin Tauber – Myjoliecandle.com
Julie Bedouch - Artsper.com

Thanks to Botmind my team is saving time and money. The integration was very simple (no need to be technical) and the result is amazing : 5 hours saved per agent per month !

Julie Bedouch – Artsper.com

With you from first sale to full scale! Supercharge your customer support now!!