Supercharge your Zendesk Chat with automation and empower your team


Botmind virtual agent easily integrates your Zendesk live chat to automatically answer frequent and time-consuming questions from your customers. Bring together human agents and artificial intelligence on the same channel to respond faster and to increase customer satisfaction, while reducing the overall cost of support.


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Supercharge your Zendesk Chat with automation and empower your team

Automate 45% of your frequently asked and time consuming questions you receive on Zendesk chat


“Where is my order?”

Our virtual agent is able to connect to your tracking tools and CMS to fetch order statuses and send tracking links to your customers.

“I lost my password !”

Our virtual agent is able to provide issue tracking tips and resend directly password links to your customers.

“I received a broken item !”

Our virtual agent can prequalify support requests so that your team only needs to approve or not a refund request.

Native integration and ready to use automations for eCommerce

Right after integrating Botmind hybrid chatbot you will be able to select the list of frequent requests you’d like to automate. The hybrid chatbot will then answer to your customers and help your team in creating more value.

Native integration and ready to use automations for eCommerce

Be quick, be real and be proactive

The integration process is easy and hassle free. Botmind is alive in less than a day after you plug it in your live chat support. Thus helping your customer support to become personalized and automated and your agents to become proactive.

Be quick, be real and be proactive

Give your customer agents the value they need

By plugging Botmind into your live chat platform you will be able to drive the customer agent’s attention only towards the complex and time consuming questions. Botmind will help your team save a lot of time by automating responses to high-volume questions.

Give your customer agents the value they need

Being in the Zendesk Incubation Program, Botmind offers the best service with Zendesk Chat

Turn on Botmind experience by plugging it in your zendesk chat platform. Botmind empowers your agents by giving them a helping hand — which lets them create value and focus on more complex customer case. Find out more about Zendesk Incubation Program here : https://stationf.co/startup-programs/

Being in the Zendesk Incubation Program, Botmind offers the best service with Zendesk Chat

Want to learn about more features and benefits of Botmind?

Pre-trained virtual agent

The virtual agent is already equipped with 90 questions that can be easily automated as per the needs. Update the virtual agent answers, add a new language instantly and teach it to respond to new user requests.

Pre-trained virtual agent

Cheaper, Faster and Better

Plugging Botmind into your CMS can result in 50% decrease in the cost of resolutions, 26% increase in the customer satisfaction rate and last but not the least 3.7x the speed of resolution.

Cheaper, Faster and Better

Our happy customers using Zendesk chat


David Nget - Feed.co

Botmind upgrades our customer support productivity and reactivity with an high level of quality. A good team and good advices.

David Nget – Feed.co
Nadim Tabbah - Myjoliecandle.com

Botmind is integrated in the heart of our customer service and automates, cautiously, many of our chat conversations, to allow our agents time to be spent on priority missions !

Nadim Tabbah – Myjoliecandle.com

Your agents on Zendesk chat are waiting for Botmind! Check out how it works now!

Zendesk and Botmind working alongside to innovate global customer experience