Define when the AI agent should respond
Retrieve your support history, select frequent requests and teach your virtual agent how to respond. It will answer to customers only when confidence is high it can solve the problem. Otherwise, human agents will manage the conversation with no redirection.
Automated quick replies
No bot failure
Higher customer satisfaction
You can easily add Botmind as a plugin to your customer service tool in order for your virtual agent to be able to receive and send messages. Human agents will not even notice it, there will be no change in their support processes.
No change in support team processes
Train your agent so it gets better
Train and improve your AI agent so it becomes more efficient over time. Update the virtual agent answers, add a new language instantly and teach it to respond to new user requests.
Use machine learning to make the agent smarter
Agile agent: add or remove answers instantly
Answer in more than 20 languages
Customize answers for each customer
Connect Botmind with your CRM or third-party app to provide a customized answer or to store information in your system.
Custom answer for each customer
Fetch or store data to an external system
Pay for success only
Botmind aims to reduce the number of frequent requests humans agents must handle, so we only charge our clients when the job is done. You only pay when your virtual agent handles the entire conversation and correctly answers to customers. Botmind is free if human agents have to manage the request.
Transparent pricing, no hidden cost
Increase inbound sales
Along with customers, leads would also contact you through messaging platforms. With Botmind you can automate the lead-qualifying process, book meetings, and re-route conversations to the right team.
Increase sales by responding faster
Increase sales by better qualifying incoming requests