requests managed by AI
Hybrid: Human + AI customer service
Select the most frequent requests and teach your AI agent to respond to them only when confident it can actually solve the problem. The human team will manage the conversation otherwise without any redirection for the customer.
One click integration
Add Botmind on top of your customer service tool fast, easily and with absolutely no change in your support team processes.
Monitor and improve AI agent performance
Monitor your AI agent performance and train it to be more and more efficient over time. Update the AI agent answers, teach it to respond to more requests or to respond the same request in a different language.
Custom AI response
Teach the AI agent to answer to provide a custom response connecting Botmind with your CRM or third party apps.