Enhance customer experience and scale your support with an AI-powered agent


The Botmind SaaS platform easily integrates to your customer service tool to automatically answer frequent requests. Bring together human agents and Artificial Intelligence on the same channel to respond faster and to increase customer satisfaction.


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Enhance customer experience and scale your support with an AI-powered agent
Benefits

Higher satisfaction & Competitive customer service


Our solution helps our customers dramatically reduce the costs of customer service, while significantly improving their consumers’ and agents’ satisfaction

-50%

in costs of resolution

+26%

in customer satisfaction

53%

of requests managed by AI

Want to see Botmind in action?

Main features

AI-powered customer service agent


Hybrid: Human + AI customer service

Select the most frequent requests and teach your AI agent to answer them when it is confident it can. The human team will manage the conversation otherwise without any redirection for the customer.

AI-powered customer service agent



One click integration

Add Botmind to your customer service tool quickly, easily, and with absolutely no change in the processes of your support team.

AI-powered customer service agent



Monitor and improve the performance of the AI agent

Monitor the performance of the AI agent and train it to be increasingly efficient over time. Update the AI agent’s answers, teach it to respond to more requests, or to answer in different languages.

AI-powered customer service agent



Custom AI response

Teach the AI agent to provide a custom response by connecting Botmind to your CRM or third-party apps.

AI-powered customer service agent

The greatest teams have started to automate customer support using Botmind.


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Enhance and scale your customer support
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