Enhance customer experience and scale your support with an AI powered agent


Botmind SaaS platform easily integrates to your customer service tool to automatically respond to frequent requests. Bring together human agents and Artificial Intelligence on the same channel to respond faster and to increase customer satisfaction.


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Enhance customer experience and scale your support with an AI powered agent
Benefits

Higher satisfaction & Competitive customer service


Our solution help our customers to reduce dramatically the cost of their customer service, while improving significantly the satisfaction of both customers and agents.

-50%

resolution cost

+26%

customer satisfaction

53%

requests managed by AI

Want to see Botmind in action?

Main features

AI customer service agent


Hybrid: Human + AI customer service

Select the most frequent requests and teach your AI agent to respond to them only when confident it can actually solve the problem. The human team will manage the conversation otherwise without any redirection for the customer.

AI customer service agent



One click integration

Add Botmind on top of your customer service tool fast, easily and with absolutely no change in your support team processes.

AI customer service agent



Monitor and improve AI agent performance

Monitor your AI agent performance and train it to be more and more efficient over time. Update the AI agent answers, teach it to respond to more requests or to respond the same request in a different language.

AI customer service agent



Custom AI response

Teach the AI agent to answer to provide a custom response connecting Botmind with your CRM or third party apps.

AI customer service agent

The greatest teams have started to automate customer support using Botmind.


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Enhance and scale your customer support
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