requests managed by AI
Hybrid: Human + AI customer service
Select the most frequent requests and teach your AI agent to respond to them only when it is confident it can actually solve the problem. The human team will manage the conversation otherwise without any redirection for the customer.
One click integration
Add Botmind to your customer service tool quickly, easily, and with absolutely no change in the processes of your support team.
Monitor and improve AI agent performance
Monitor your AI agent performance and train it to be more and more efficient over time. Update the AI agent’s answers, teach it to respond to more requests or to respond in different languages.
Custom AI response
Teach the AI agent to provide a custom response by connecting Botmind with your CRM or third-party apps.