in costs of resolution
in customer satisfaction
of requests managed by AI
Hybrid: Human + AI customer service
Select the most frequent requests and teach your AI agent to answer them when it is confident it can. The human team will manage the conversation otherwise without any redirection for the customer.
One click integration
Add Botmind to your customer service tool quickly, easily, and with absolutely no change in the processes of your support team.
Monitor and improve the performance of the AI agent
Monitor the performance of the AI agent and train it to be increasingly efficient over time. Update the AI agent’s answers, teach it to respond to more requests, or to answer in different languages.
Custom AI response
Teach the AI agent to provide a custom response by connecting Botmind to your CRM or third-party apps.